Our process
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
Get a price approximation and make contact with us by following the prompts and completing the design your pool module.
Once your details are entered, hit “submit enquiry” and you will be emailed an initial pricing breakdown. A member from our sales team will be in touch with you shortly to discuss your choices, plus the delivery and installation process.
While your pool is being created, you will need to finalise the position of your pool. this can be determined by providing photos to the west coast and one of our team performing a site visit to determine the scope of works involved in installing your OUTBACK Plunge Pool
Please note that as the pool manufacturer, we do not organise site preparation, electrical works, and permits.Ensure your site is ready to receive the pool.
The Pool and the fresh water filtration system will be delivered all together, Ready for West Coast to complete install. Alternatively if you are installing yourself please we can provide you with relevant information.
Our pools are then transported to the site by skilled third-party providers. You will receive a call roughly two weeks prior to the designated delivery week to organise specific dates, times and any extras such as extending the pipe run. Any extras relating to the installation will need to be organised prior and paid for on the day.
The final payment of 25% is required for the release of the poolThe moment you’ve been waiting for! Before you fill your pool, ensure you have engaged a pool safety certifier to provide a certificate of compliance according to your local area.
Now you’ve plugged, filled and are ready to swim!





